CreditClub.ai ("CreditClub," "we," "us," or "our") is committed to customer satisfaction. This Refund Policy outlines our guidelines regarding refunds for membership fees and services provided through our website https://www.creditclub.ai (the "Site") and associated platforms.
- Membership Fee Refunds:
- Monthly Memberships: You may cancel your CreditClub.ai membership at any time. Refunds for monthly membership fees will only be issued if cancellation is requested within 7 days of the initial charge and before accessing any premium content or services provided by CreditClub.ai.
- Annual Memberships: For annual memberships, you may cancel within 30 days of the initial charge for a full refund, provided no premium content or services have been accessed.
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Refund Process:
- To request a refund, please contact us at info@creditclub.ai with your refund request and reason for cancellation.
- Refunds will be processed to the original payment method used for the transaction.
- Non-Refundable Services:
- Once premium content or services such as access to Business Builder Score results, Credit Score insights, Entity Setup assistance, Funding Solutions comparisons, Bank Account Setup guidance, or External Offers have been accessed, membership fees are non-refundable.
- Exceptions:
- CreditClub.ai reserves the right to deny refunds if abuse of the refund policy is suspected or if the request does not meet the outlined criteria.
- Contact Us
- If you have any questions or concerns about this Refund Policy, please contact us at:
- Email: info@creditclub.ai
- Address: 306 W. Pierce St.Houston, TX 77019
By signing up for CreditClub.ai membership, you acknowledge that you have read, understood, and agree to abide by our Refund Policy.
